Shipping policy
Shipping Coverage Area
Pressure Washer Summit currently ships throughout the continental United States. At this time, we do not ship to Alaska, Hawaii, U.S. territories, or international destinations.
Large and heavy equipment may require freight delivery. Availability and delivery requirements can vary by product and destination.
Order Confirmation
After your order is placed, you will receive an email confirmation with your order details. This confirms that we have received your order and begun the review process.
Because many of our products are high-value or require special handling, we may contact you to verify shipping information or confirm delivery details before the order is released.
Order Processing Time
Most orders are processed within 3–5 business days. Processing time includes order verification, supplier confirmation, product preparation, and carrier scheduling.
Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will begin processing on the next business day.
For out-of-stock, backordered, or custom-order products, we will contact you with an updated availability date and estimated delivery timeline. Your order will not be left without communication.
Shipment Notification & Tracking
Once your order ships, you will receive an email with tracking information and available delivery details.
Tracking may take up to 24 hours to display movement after the carrier receives the shipment. Freight orders may include additional instructions regarding delivery scheduling, inspection, and receipt.
Estimated Delivery Time
Standard transit time is typically 3–7 business days after processing. Most customers can expect their order to arrive within approximately 7–12 business days from the date the order is placed.
Delivery estimates are not guaranteed and may vary based on product availability, destination, carrier capacity, weather conditions, and freight scheduling.
Shipping Carriers
We work with established carriers, including FedEx, UPS, USPS, and professional freight carriers.
The carrier is selected based on the size, weight, destination, and handling requirements of the order. Large pressure washers, mounted systems, and other oversized products may ship by freight rather than standard parcel service.
Delays & Exceptions
Although most orders arrive within the estimated timeframe, occasional delays may occur due to weather, carrier disruptions, inventory changes, address issues, or other circumstances outside our direct control.
If we become aware of a delay that may materially affect your delivery, we will proactively contact you with an update. We take order communication seriously and will work with our suppliers and shipping partners to help resolve delivery issues as efficiently as possible.
Contact Information
For questions about processing, tracking, freight delivery, or the status of an order, contact our support team at support@pressurewashersummit.com.
Please include your name and order number so we can assist you promptly.
